AI Receptionist for Addiction Treatment Centers
Answers every call with empathy and urgency—day or night. Pre-qualifies by substance, insurance, and readiness. Books assessments, sends intake forms, and transfers to your team when someone is ready to start. $0 until 10 booked appointments.
Human transfer anytime when urgency or crisis requires.
No contracts. Cancel anytime.
Treatment Intake
Caller connected in 2.2s
Demo video coming soon
Scripts tuned for addiction: substance type, insurance, readiness, urgency.
Books assessments and sends intake forms via SMS.
Immediate transfer for crisis situations—your team is alerted instantly.
SMS follow-ups: appointment reminders, packing lists, directions.
What It Solves for Treatment Centers
When someone is ready for help, every missed call can mean a lost life. Don't let that happen.
24/7 Crisis Coverage
Addiction doesn't wait for business hours. AI answers immediately with empathy, qualifying and transferring when urgency requires.
Insurance Pre-Verification
Collects insurance info, substance type, co-occurring conditions, and readiness before booking assessments.
SMS, Webchat, Webvoice
Clients can call, text, chat, or talk through your site. Same compassionate AI across all channels.
All Channels, One AI
- Phone receptionist: <3s pickup, immediate transfer for crisis.
- SMS AI: Intake forms, reminders, what-to-bring lists.
- Webchat widget: Same empathetic flows on your website.
- Webvoice widget: Voice intake directly on your site.
- Instant alerts for crisis situations or high-urgency calls.
Our Promises
Compassionate
Trained for sensitivity
$0
Until 10 bookings
Human
Transfer for crisis
Cancel
Anytime, no contract
How It Works
- 1Quick setup call (15 minutes). We load your scripts, insurance requirements, and crisis protocols.
- 2We deploy phone, SMS, webchat, and webvoice with your calendar and CRM integrations.
- 3Go live. AI answers with empathy, qualifies, books assessments, and transfers when needed. $0 until 10 bookings.
For crisis situations, we set immediate transfer rules to your clinical staff.
Treatment Types We Support
Custom scripts for your specific programs, levels of care, and insurance requirements.
Integrations That Matter
We integrate with treatment center management systems. If it has an API, we can connect it.
Need another system? Tell us and we'll build a custom connector.
Ready to Help More People Get Into Treatment?
30-day trial. You pay only after we deliver 10 bookings.
You're In!
We'll call you within 60 seconds to walk through setup.
Proof & Safeguards
Built on industry research and a safety-first design.
Research: Why Answering Fast Matters
- Harvard Business Review reported that contacting leads within 1 hour made companies far more likely to qualify them (versus contacting after 1 hour). Source
- Research cited by Forbes: responding within 5 minutes can dramatically increase qualification likelihood versus waiting 30 minutes. Source
These are industry findings, not promised outcomes. Results depend on your market and admissions workflows.
Safety-First Handling (For High-Emotion Calls)
- Crisis escalation: keyword + caller-state rules can trigger immediate transfer to clinical staff.
- Human takeover: transfer anytime when a caller asks for a person.
- Script control: your team approves what the AI says and what it collects.
- Structured intake: consistent questions for insurance/admissions handoff.
FAQ for Treatment Centers
Straight answers on how the AI supports your admissions team.
How does the AI handle crisis calls?
We set crisis detection rules based on keywords and caller state. When triggered, the AI immediately collects essential info and transfers to your clinical staff. It never leaves someone in crisis without immediate human support.
Can it verify insurance before booking?
Yes. The AI collects insurance provider, policy number, and subscriber info. We can integrate with VOB tools or pass this info to your admissions team for verification before assessment scheduling.
How does it handle family calls vs. patient calls?
The AI asks who's calling (self, family member, professional referral) and adjusts its questions accordingly. Family calls get different scripts focused on how they can help their loved one.
How fast can we launch?
Typically 48–72 hours after the setup call. We configure scripts, crisis protocols, insurance questions, and test all transfer flows with your team.
What's the risk?
$0 until 10 bookings. Cancel anytime. No long-term contracts.